Sometimes your parcel will move through the system without being scanned. The tracking number should activate within 3 days of receiving your shipping notification; if not, please contact us.

Orders may be refunded for various reasons, such as out-of-stock items, payment processing issues, or if the order was canceled. You should have received an email detailing the reason for the refund. If you have further questions, please contact us.

If your parcel is returned to us before delivery, we will contact you to confirm your shipping details and resend the package. If you prefer, we can issue a full refund instead. Please ensure your address is correct to avoid delays.

Yes, you can control the appearance of Lazy Loading Images, animations, and fade-up effects on the page through your browser settings or by using specific browser extensions. If you need further assistance, feel free to reach out to our support team.

Unfortunately, once an order has been placed, we are unable to modify or cancel it. However, you can return any unwanted items once they arrive, or contact us for assistance with exchanges.